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Liv Kristiansen

Hi, I'm Liv. I'm a global crisis communications leader who directed the international response to Germanwings Flight 9525, coordinating communications across four continents under intense global media scrutiny.

Global PR & Corporate Communications Director  ·  Crisis Management  ·  Reputation Strategy  ·  Brand Leadership

Trusted advisor to C-suite executives, government stakeholders, and global aviation leadership.

Crisis Commander

I have led the ultimate stress test in global communications: the real-time international response to the Germanwings 9525 tragedy. C-suite advisory, multi-national coordination, reputation protection under unprecedented media scrutiny.

Communications Architect

I design the governance frameworks, measurement systems, and cross-functional integration plans that allow complex global enterprises, across Legal, Finance, and Operations, to speak with a single, consistent voice.

AI as a Competitive Edge

I integrate AI into communications operations as early-warning intelligence and C-suite decision infrastructure, not as a buzzword, but as a practical tool that turns reactive PR into predictive reputation management.

$18M
Communications Budget Managed
500+
Global Media Inquiries Managed
4
Continents Crisis Coordination
192
Nations Coordinated, Expo 2020
Crisis Communications
Reputation Management
Brand Strategy & Governance
Integrated Marketing Campaigns
C-Suite Advisory
Social Media Strategy
Influencer Marketing
Media Planning & Buying
Performance Analytics
Content Strategy

Hi, my name is Liv

I architect communications operating systems that are data-driven, commercially focused, and geopolitically fluent. My core expertise is building the frameworks, governance, and cross-functional integration plans that allow complex global enterprises to speak with one voice and withstand any crisis.

I started my career building systems. Today I build reputation systems for global organisations.

Trusted by global organisations including
Global Crisis Leadership

Germanwings 9525:
The Definitive Crisis Test

When Germanwings Flight 9525 crashed in the French Alps in March 2015, I led the entire global communications response for Lufthansa Group, one of aviation's most scrutinised crisis events in modern history. Real-time coordination across four continents. Direct C-suite advisory. Regulatory stakeholder management. Media scrutiny at unprecedented scale.

72h
Crisis Containment Window
4
Continents Coordinated
500+
Media Inquiries Managed
Protected
Lufthansa Brand Reputation

Delivering Measurable Impact

From global crisis management to integrated brand campaigns, delivering concrete results that protect reputation and drive business value.

Brand Campaign

Lufthansa Group Global Rebrand

Multi-Brand Strategy · 3 Airlines · 4 Continents

Led integrated marketing, branding, and communications operations for Lufthansa, Austrian Airlines, and Swiss. Established a unified global communications model enhancing cross-regional visibility and enabling data-driven decision-making.

20%
Cost Optimisation
3
Airlines Unified
View Brand Strategy on Behance →
Integrated Campaign

Expo 2020 Dubai Communications

192 Nations · Cross-Sector Integration

Oversaw cross-sector communications integration for one of the largest global infrastructure showcases. Implemented new frameworks that improved cross-regional campaign efficiency, coordinating with the Ruler's Court on cultural protocol.

25%
Efficiency Improvement
192
Nations Aligned
Digital & Social

OceanAir Multi-Brand Launch

GCC & European Market Expansion

Spearheaded global communications and brand launch strategies across 6 international markets. Managed influencer partnerships, social media campaigns, and brand activations for a luxury hospitality portfolio including Al Khayma (Michelin-recognised) and Al Marmoom Oasis.

6
Markets Launched
20%
Agency Cost Reduction
Crisis & Recovery

COVID-19 Multi-Market Response

Lufthansa Group · Global Communications

Oversaw multi-market crisis communications during the pandemic. Counselled C-suite leadership, supported public affairs teams across 4 continents, and reported directly on evolving reputational risks while managing customer communications at scale.

4
Continents Managed
Real-time
Risk Monitoring

Social Media & Influencer Strategy

End-to-end social media strategies, influencer partnerships, and brand activations designed to drive engagement and deliver measurable ROI.

Social Media Strategy

End-to-end social media management including content planning, community management, social listening, and performance analytics across multiple platforms and markets.

Influencer Marketing

Strategic influencer partnerships and KOL programmes for luxury hospitality and aviation brands, from identification through to ROI measurement.

Brand Activations

Experiential marketing campaigns that create memorable touchpoints, from destination launches to cultural events, driving engagement and brand loyalty.

View Full Brand Portfolio on Behance

Lufthansa Group Brand Campaigns

Multi-brand marketing and communications campaigns across Lufthansa, Austrian Airlines, and Swiss.

View Full Brand Portfolio on Behance

From Geopolitics to P&L

I provide deep, actionable understanding of the world's most critical and volatile markets, translating geopolitical risk into commercial opportunity and reputational defence.

The Gulf (GCC)

Native understanding of the intersection of sovereign narrative, national vision (Vision 2030), and commercial operations. I build strategies that align with high-stakes national champions.

Europe (incl. Scandinavia)

Expert navigation of the complex Brussels-to-Berlin regulatory environment, sophisticated ESG activist networks, and powerful labour unions.

Asia: China

Deep fluency in translating policy test balloons and state-aligned media narratives into concrete commercial strategy.

Asia: India

A practical framework for navigating the complex, high-velocity landscape of federal (New Delhi) vs. state-level politics.

The Americas (US & Canada)

I build systems that translate Washington D.C. regulatory sentiment, investor-grade ESG activism, and litigation risk into concrete communications plans.

Africa (North & Sub-Saharan)

Focus on the critical political-community nexus and in-field intelligence. I design strategies based on constant sovereign partner engagement.

From Code to C-Suite Strategy

I started my career building systems. Today I build reputation systems for global organisations.

A foundation in technology gave me a systems-thinker's perspective. The transition to communications was a deliberate choice: the most consequential lever in any global organisation is not what it builds, but what it is trusted to be. That conviction drives every framework I architect.

Reputation is not managed during crises.
It is engineered long before they happen.
Liv Kristiansen  ·  Strategic Communications Philosophy

Available for Advisory & Speaking

Bringing crisis-tested intelligence and global communications expertise to boards, leadership teams, and high-stakes environments.

01
Global Crisis Leadership
Real-world frameworks from directing the Germanwings 9525 response. How to lead communications when stakes are at their highest.
02
Geopolitics & Corporate Reputation
Translating geopolitical risk into proactive communications strategy across GCC, Europe, Asia, and the Americas.
03
AI & Predictive Communications
Building intelligence infrastructure that detects reputational threats early, giving organisations the advantage of time.

If your organisation operates in high-stakes markets, reputation cannot be reactive.

Let's discuss how to build a crisis-resilient communications strategy before you need one.

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